Hire Patient Account Representatives

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Hire Patient Account Representatives

 

Patient account representatives are a part of the administrative staff at hospitals and clinical facilities and are responsible for a variety of tasks related to patients' accounts. They ensure that a patient’s account is up to date, especially at the time of payments. They aid in collections of past due accounts, request insurance claims and review denials, organize and sort disputed claim requests and forward them to the appropriate department. The representatives supervise and coordinate among different departments, including: collections, account services, credit coordinators, and customer service representatives to ensure the quality and timeliness of the operations within each area. The average salary of patient account representatives in the United States is $39,824 per year with a range between $35,972 and $44,339. Salary ranges can differ based on factors such as education, certifications, additional skills, and years of experience. 

 

Patient Account Representative Responsibilities 

As a patient account representative, the employee will perform collection services and follow up on non-delinquent accounts for medical facilities with a high volume. They are typically responsible for processing and managing patient claims, collecting payments from patients, resolving issues and answering queries relating to patient accounts, assisting them with details on repayment structures, recovering overdue payment from patients, and undertaking negotiations. They also generate billing entries, print or e-mail bills for patients including payment plan options, create reports, and explain insurance benefits to patients. Patient account representatives are required to perform reporting activities and review delinquent and due accounts promptly. They are also accountable for contacting insurance companies for claim processing and reimbursements as well as coordinating with insurance companies to resolve payment problems and reimbursement issues. These representatives stay abreast of regulatory requirements concerning collection practices and patient assistance and assist in updating and implementing procedural information and policies as necessary. Due to the nature of their job, patient account representatives interact with patients regularly. 

 

Patient Account Representative Requirements

Employers require a high school diploma of candidates, and prefer applicants with an associate degree as well. Proven experience as a patient account representative with exposure to medical billing and collections in a clinical setting is often required. Candidates must be proficient in computer software and technology, especially knowledge of Microsoft Office applications. Additionally, candidates should have excellent verbal and written communication skills. Applicants who have the aptitude for calculations and medical terminology and have impressive analytical and problem-solving abilities will be strong candidates. In addition, the ability to navigate complex problems effectively and spend long hours in front of the computer screen is required.

45 Patient Account Representatives  applied for jobs in the last 24 hours on Workstream.

O***** H*****(407)-4**-***3
Patient Account Representatives for Hire in Orlando, FL
Applied less than a minute ago
This applicant applied from Others. Would you like to invite this person to apply? This applicant also applied to 2 other positions.
Completed full applicant profile
Validated mobile number
Has legal work authorization
Uploaded resume
I***** O*****(347)-4**-***0
Patient Account Representatives for Hire in Atlanta, GA
Applied 1 minute ago
This applicant applied from Others. Would you like to invite this person to apply?
Completed full applicant profile
Validated mobile number
Uploaded resume
Has legal work authorization
E***** I*****(518)-2**-***8
Patient Account Representatives for Hire in Asheville, NC
Applied 1 minute ago
This applicant applied from Others. Would you like to invite this person to apply?
Completed full applicant profile
Has legal work authorization
Validated mobile number
Uploaded resume
E***** U*****(561)-8**-***6
Patient Account Representatives for Hire in West Palm Beach, FL
Applied 1 minute ago
This applicant applied from Ziprecruiter. Would you like to invite this person to apply?
Has legal work authorization
Completed full applicant profile
Uploaded resume
Validated mobile number
O***** A*****(207)-4**-***1
Patient Account Representatives for Hire in Austin, TX
Applied 1 minute ago
This applicant applied from Others. Would you like to invite this person to apply?
Uploaded resume
Completed full applicant profile
Has legal work authorization
Validated mobile number
A***** O*****(918)-4**-***3
Patient Account Representatives for Hire in Mcalester, OK
Applied 2 minutes ago
This applicant applied from Facebook. Would you like to invite this person to apply?
Uploaded resume
Has legal work authorization
Validated mobile number
R***** I*****(347)-5**-***3
Patient Account Representatives for Hire in New York City, NY
Applied 2 minutes ago
This applicant applied from Relay. Would you like to invite this person to apply?
Uploaded resume
Validated mobile number
L***** A*****(832)-3**-***7
Patient Account Representatives for Hire in Katy, TX
Applied 2 minutes ago
This applicant applied from Others. Would you like to invite this person to apply?
Validated mobile number
Completed full applicant profile
Has legal work authorization
Uploaded resume
R***** A*****(225)-7**-***0
Patient Account Representatives for Hire in Baton Rouge, LA
Applied 4 minutes ago
This applicant applied from Others. Would you like to invite this person to apply? This applicant also applied to 1 other position.
Completed full applicant profile
Validated mobile number
Has legal work authorization
Looking for: Full time and part time
O***** O*****(909)-4**-***0
Patient Account Representatives for Hire in Victorville, CA
Applied 4 minutes ago
This applicant applied from Others. Would you like to invite this person to apply? This applicant also applied to 1 other position.
Has legal work authorization
Can work on weekends & holidays
Uploaded resume
Looking for: Full time and part time

Frequently Asked Questions about hiring a Patient Account Representative

What is the best way to find and hire a Patient Account Representative near me?
Online job boards are the best place to find qualified Patient Account Representative applicants. Employers posting their Patient Account Representative job on Indeed get about 14 applications from that board on average.
Which job boards should I post on to find Patient Account Representative applicants?
You should post to multiple job boards at once. The most successful job postings for a Patient Account Representative are on Indeed – but on average, employers post to 14 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 2 hours on average, which is shorter than the national average for Patient Account Representative positions.
What's the best way to communicate with applicants looking for a Patient Account Representative role?
SMS has 80% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Patient Account Representative job applicants?
Hourly paid workers, such as Patient Account Representatives are actually more engaged when texting about jobs. We have found that text messages are 175% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Patient Account Representative applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

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