Hire Patient Representatives

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Hire Patient Representatives

 

Whether outpatient or inpatient, the goal should be for each patient is to have a positive experience in the healthcare institution. Patient representatives serve to ensure that all patients are efficiently informed and assisted at all times.

The work of patient representatives varies depending upon the healthcare institution. They may work full-time or part-time and can be employed in any healthcare setting, from clinics, diagnostic facilities, outpatient centers, or hospitals. 

Before making a job announcement, hiring managers must first identify the needs of the hiring organization and their expectations of patient representatives. Details such as schedule, location, responsibilities, qualifications, and benefit information should be obtained before the recruitment process begins. A job description should contain all the essential information for candidates to gauge whether or not they can apply as a patient representative. 

In some institutions, patient representatives are also called patient services representatives. To make your job announcement appear in more search engine results, be sure to include this term on your job description. Lastly, post your job announcement on relevant hiring sites, online healthcare communities and groups, and social media platforms. If possible, get referrals from current employees, as they may already know patient representatives in their network.  

Responsibilities of a Patient Representative

 

A patient representative is typically the first person that a patient will see upon entering a healthcare facility. Patient representatives greet patients warmly and initiate a friendly and professional conversation. They obtain pertinent information from patients like addresses, contact information, insurance details, medical histories, and other information relevant to their care. 

Patient representatives inform patients of the health resources available in the facility as well as hospital rules, policies, and procedures. Depending on their need, patient representatives also discuss approximate healthcare costs and help patients determine the best payment option. They assist patients in filling out forms on patient history, consent, and even payment forms if needed. 

Patient representatives are in charge of updating patient information records and making sure that they are verified and accurate. While in the facility, patient representatives answer the inquiries and concerns of patients and lead them to the right resources for additional information. They may also distribute printed materials like pamphlets and brochures to share information with patients and other healthcare staff. 

Before a patient is discharged or leaves the facility, patient representatives teach them how to operate any home health equipment prescribed by their doctor. As patient representatives will have daily face-to-face interactions with patients, they must follow standard health protocols to minimize health risks and the spread of infection. 

 

Skills and Qualifications of a Patient Representative

 A Patient Representative is required to have a high school diploma or GED, and potentially a bachelor’s degree as well. The ideal candidate must pay keen attention to detail and have excellent communication and interpersonal skills. Candidates should also show proficiency in using data entry using computer systems. Previous experience as a patient representative is an advantage. 

46 Patient Representatives  applied for jobs in the last 24 hours on Workstream.

A***** O*****(424)-3**-***6
Patient Representatives for Hire in Hesperia, CA
Applied less than a minute ago
This applicant applied from Others. Would you like to invite this person to apply? This applicant also applied to 2 other positions.
Can work on weekends & holidays
Looking for: Full time and part time
Validated mobile number
Has legal work authorization
O***** H*****(407)-4**-***3
Patient Representatives for Hire in Orlando, FL
Applied less than a minute ago
This applicant applied from Others. Would you like to invite this person to apply? This applicant also applied to 2 other positions.
Completed full applicant profile
Validated mobile number
Uploaded resume
Looking for: Full time and part time
I***** O*****(347)-4**-***0
Patient Representatives for Hire in Atlanta, GA
Applied 1 minute ago
This applicant applied from Others. Would you like to invite this person to apply?
Validated mobile number
Completed full applicant profile
Uploaded resume
Has legal work authorization
E***** I*****(518)-2**-***8
Patient Representatives for Hire in Asheville, NC
Applied 1 minute ago
This applicant applied from Others. Would you like to invite this person to apply?
Completed full applicant profile
Validated mobile number
Has legal work authorization
Uploaded resume
E***** U*****(561)-8**-***6
Patient Representatives for Hire in West Palm Beach, FL
Applied 1 minute ago
This applicant applied from Ziprecruiter. Would you like to invite this person to apply?
Completed full applicant profile
Validated mobile number
Uploaded resume
Has legal work authorization
O***** A*****(207)-4**-***1
Patient Representatives for Hire in Austin, TX
Applied 1 minute ago
This applicant applied from Others. Would you like to invite this person to apply?
Completed full applicant profile
Validated mobile number
Has legal work authorization
Uploaded resume
A***** O*****(918)-4**-***3
Patient Representatives for Hire in Mcalester, OK
Applied 2 minutes ago
This applicant applied from Facebook. Would you like to invite this person to apply?
Has legal work authorization
Uploaded resume
Validated mobile number
R***** I*****(347)-5**-***3
Patient Representatives for Hire in New York City, NY
Applied 2 minutes ago
This applicant applied from Relay. Would you like to invite this person to apply?
Validated mobile number
Uploaded resume
L***** A*****(832)-3**-***7
Patient Representatives for Hire in Katy, TX
Applied 3 minutes ago
This applicant applied from Others. Would you like to invite this person to apply?
Uploaded resume
Validated mobile number
Has legal work authorization
Completed full applicant profile
R***** A*****(225)-7**-***0
Patient Representatives for Hire in Baton Rouge, LA
Applied 4 minutes ago
This applicant applied from Others. Would you like to invite this person to apply? This applicant also applied to 1 other position.
Validated mobile number
Has legal work authorization
Completed full applicant profile
Looking for: Full time and part time

Frequently Asked Questions about hiring a Patient Representative

What is the best way to find and hire a Patient Representative near me?
Online job boards are the best place to find qualified Patient Representative applicants. Employers posting their Patient Representative job on Indeed get about 11 applications from that board on average.
Which job boards should I post on to find Patient Representative applicants?
You should post to multiple job boards at once. The most successful job postings for a Patient Representative are on Indeed – but on average, employers post to 10 boards at the same time, using tools like Workstream. Publishing to multiple job boards at once helps you get your first applicant in 10 hours on average, which is shorter than the national average for Patient Representative positions.
What's the best way to communicate with applicants looking for a Patient Representative role?
SMS has 97% open rates which is higher than phone call or Email. Text to hire today!
Is it OK to text Patient Representative job applicants?
Hourly paid workers, such as Patient Representatives are actually more engaged when texting about jobs. We have found that text messages are 158% better than email at getting an applicant's response. Have a look at Workstream, which automates the process of texting and uses a phone number specifically assigned to your job post so you don’t have to use your personal phone.
Can I use a different phone number to engage Patient Representative applicants via text message?
Yes, tools such as Workstream provide custom phone numbers that allow employers to engage with applicants through their tool without having to use a personal or business cell phone.

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